Privacy Policy

This Privacy Policy describes how Vitalis Naturals, Inc. (“Vitalis Naturals”, “we”, “us”, or “our”) or our service providers collect, protect, share and use your information, including, without limitation, our company websites, web pages, mobile sites and mobile apps (collectively, the “Sites”), by email, phone, or other offline mechanisms, or anywhere else we display this Privacy Policy (collectively with the Sites, the “Platform”). Your use of the Platform constitutes your acceptance of this Privacy Policy and the practices described.

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could be linked directly or indirectly, to you. It does not include aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

  1. Information Collected We collect personal information you provide to us through the Platform and we also automatically collect certain personal information when you interact with the Platform.

Information You Provide The types of personal information we collect may vary depending on your use of the features of the Platform. You can choose not to provide personal information to us; however, some information about you is generally required for us to provide our products and services, respond to your requests, and otherwise communicate with you. The personal information we (ourselves or via our service providers) may collect includes the following, depending on how you interact with the Platform:

Contact, Payment and Demographic Information: We may collect your name, email, telephone number, home address, demographic information (such as zip code, age), details of your purchases and purchase history or payment information (such as account or credit card number) when you make a purchase.

Registration Information: If you register at the Sites, enter a promotion, opt-in to receive emails or other offers or communications, we collect and store the information provided. We may also ask you to provide demographic information such as gender or age, or information about your product preferences and interests.

When you use a social media account to interact with us, you may share information such as your first name, last name, gender, profile picture, list of friends, a link to your social media account profile, likes, and other data that is part of your or your friends’ social media account profile(s). This information is collected by the social media platform and is provided to us under the terms of the social media platform’s privacy policy. You can control the information that we receive from social media platforms using the privacy settings in your social media account.

Health and Wellness Information: When you choose to use our wellness coaches, consulting services, customer service, or respond to surveys and questionnaires, you may choose to provide information about your health, lifestyle activities, and related information. We may also create limited health information from analyzing your submitted hair sample when you participate in our hair mineral analysis testing.

Job Applicants: We also collect and maintain personal information if you are a job applicant or candidate and apply for job openings with us. This personal information includes, but is not limited to first and last name, email address, telephone number, gender, ethnicity, disability and veteran status, educational history, professional references, job history and any other information you choose to provide as part of your resume or application for employment. We collect and maintain this information to determine eligibility for employment, including verification of references and qualifications; assessing qualifications for a particular job; complying with applicable laws, regulations, and statutes, or for such other purposes as are reasonably required by us as otherwise set forth in this Privacy Policy; or to communicate with you about your application for employment or potential job openings. We may share this information with our service providers as necessary for the purposes of determining your eligibility and qualifications.

Other Information You Submit: You may provide other personal information when you contact us or submit information through the Platform, including customer service contacts, surveys or quizzes, refer a friend options, and testimonials. The Platform may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information.

Information We Collect Automatically We may also automatically collect certain personal information when you visit or interact with the Platform, including:

Mobile Apps and Location Data: Some of our mobile apps include opt-in, geo-location services that provide location-based services, such as store locators, local weather, promotional offers and other personalized content. Some of our mobile apps include opt-in “push notifications.” Most mobile devices allow you to turn off location services or push notifications. The mobile apps may also collect information about your mobile device, its operating system, and usage as further described below.

Usage Information: We or our service providers may also use a variety of technologies that passively or automatically collect information about how the Sites are accessed and used (“Usage Information”), including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the Sites. This statistical data helps us understand what is interesting and relevant to users of the Sites so we can best tailor our content.

Device Identifiers: Vitalis Naturals also automatically collects an IP address or other unique identifier information (“Device Identifier”) for the computer, mobile device, technology, or other device (collectively, “Device”) you use to access the Sites. A Device Identifier is a number that is automatically assigned to your Device when